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Ombudsperson Program

We at DeVry wish to serve the individual needs of those students attending our institute. Normally student's concerns will be handled routinely by separate offices within the school. However, there may be times when a student or family member may need additional assistance to resolve or fully understand a problem.

In an effort to satisfy student concerns, DeVry has created a campus Ombudsperson Program. You may direct to the campus Ombudsperson any inquiries that require personal attention. Each matter presented will be reviewed objectively and responded to with reasonable promptness. Issues may be presented either in person or in writing. After investigation, recommendations will be made for appropriate action resulting in fair resolution. Of course, all matters will be treated confidentially.

Students are welcome to see the Ombudsperson any time without an appointment Monday-Friday, 8:00am-4:30pm, in Student Services, Room 243, or call (732) 435-4880 ext. 3202. Also email is available: ombudsperson@devry.edu.

Together we will endeavor to overcome those obstacles which might otherwise interfere with student success.

The objective of the Ombudsperson Program is:

To act as an impartial agent helping students gain access and understand the services of the DeVry system.

To coordinate the efforts and services a student may require from more than one office.

To resolve disputes in the most expedient and least negative manner.

To be a mediator, listener, researcher and facilitator who is dedicated to helping the student.

The Ombudsperson will:

Listen

Investigate

Resolve

Respond

OMBUDSPERSON REQUEST FORM

(Students may contact the Ombudsperson after making all other routine efforts to resolve issues or concerns. Before contacting the Ombudsperson, the student must have spoken to the Dean/Director of the office involved. Students seek the assistance of the Ombudsperson after all other normal avenues of resolution have been exhausted.)